Terms of Use

Effective date: [effective date] · Last updated: [effective date]

Terms of Service & End User License Agreement for Snake Identifier — “Is It Venomous? Snake ID”.

These Terms of Service, together with the End User License Agreement in Section 17 (collectively, the “Terms”), form a legally binding agreement between you (“you” or “User”) and Bulpara Teknoloji Limited Şirketi (“Bulpara”, “we”, “us”, or “our”), the developer of the Snake Identifier mobile application, distributed on the Apple App Store under the display name “Is It Venomous? Snake ID”, together with its related website, backend services, and content (collectively, the “App” or “Service”).

1. Acceptance of these Terms

By downloading, installing, accessing, or using the App, or by tapping “I Agree”, “Continue”, or a similar control at first launch, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not install or use the App, and delete it from your device.

The App does not require an account, login, or sign-in; it is used anonymously. Your agreement to these Terms is therefore recorded by your acceptance at first launch and by your continued use of the App. If you are using the App on behalf of another person (for example, a member of your household), you are responsible for ensuring that person understands and follows the safety warnings in these Terms.

2. The blocking safety consent (required at first launch)

Before you can use the App’s identification feature, you must complete a mandatory safety-consent step during onboarding. That step cannot be skipped or dismissed. By completing it, you affirmatively acknowledge and agree that:

• The App is an educational identification aid only, and its results are AI-generated suggestions that can be wrong;
• A snake identification — including any indication that a snake may be non-venomous — must never be used as the basis for approaching, handling, catching, killing, moving, or otherwise physically interacting with any snake, or for any medical or safety decision;
• Misidentification of a snake can contribute to serious bodily injury or death;
• You will keep your distance from every snake and will not rely on the App to determine that any snake is safe; and
• If you or anyone else is bitten, you will seek emergency medical care immediately and will not wait for, or rely on, the App.

Your completion of the safety-consent step is a condition of your license to use the App. If you do not complete it, you may not use the identification feature. Re-affirmation may be required after major updates to these Terms or to the App’s safety guidance.

3. Description of the Service — what the App is and is not

What the App does. You photograph a snake from a safe distance. The App uploads that photo to our backend, which submits it to a third-party artificial-intelligence vision model (see Section 12) that returns an educational risk assessment. A result may include: a venom-risk class (one of Venomous, Medically-significant, Mildly-venomous, Non-venomous, or Unknown), a possible species name and confidence level, a list of dangerous regional look-alike species, general behavior and habitat information, a uniform “keep your distance” safe-action instruction, general if-bitten emergency guidance, and (for subscribers) a follow-up chat. Results are tuned using a coarse region derived from your device’s locale (see Section 12 and the Privacy Policy).

What the App is NOT. The App is a general-interest educational and informational tool. It is expressly not, and must not be relied on as, any of the following:

• a medical device, diagnostic tool, or source of medical advice, diagnosis, or treatment;
• an emergency service or a substitute for calling emergency services (such as 911 or your local emergency number) or a poison-control center;
• professional, expert, herpetological, veterinary, or scientific advice; or
• a tool that can confirm that any snake, area, or situation is safe.

The App does not and cannot guarantee the accuracy, completeness, or reliability of any identification, risk class, look-alike list, or guidance it provides. Snake identification from a photograph is inherently uncertain; lighting, angle, image quality, regional variation, and species mimicry can all cause errors, including errors that reverse a venom verdict.

No affirmative-safety claim. The App will never tell you that a snake is “safe”, “harmless”, “safe to approach”, or “safe to handle”. A result of Non-venomous is not a statement that a snake is safe: non-venomous snakes can still bite and cause injury or infection, some snakes are mildly or rear-fanged venomous, and any identification may be wrong. Treat every snake as potentially dangerous.

4. Safety warnings and assumption of risk

4.1 The risk

Snakes can cause serious bodily injury, permanent disability, and death. Venomous snakebite is a medical emergency. The App uses artificial intelligence to estimate risk from a photograph, and it can be wrong in either direction — it may indicate that a dangerous snake is non-venomous, or fail to identify a venomous look-alike. Relying on the App instead of keeping your distance and seeking professional or emergency help can result in serious injury or death. You acknowledge that this is a foreseeable risk of misusing the App or over-relying on its output.

4.2 Your safety commitments

You agree that, when using the App, you will:

• Never approach, handle, catch, restrain, provoke, move, kill, or attempt to photograph a snake up close. Photograph only from a safe distance; zoom rather than step closer.
• Never handle a dead or apparently dead snake. A dead or even decapitated snake can still inject venom by reflex.
• Never use the App’s result — including a Non-venomous result — to decide that it is safe to approach, handle, or ignore a snake, or to make any medical or safety decision.
• Treat any Unknown or low-confidence result, and any situation where the App is uncertain, as potentially venomous until confirmed by a qualified local expert.
• In the event of a bite, act immediately as described in Section 4.3, without waiting for or relying on the App.

4.3 If someone is bitten

Call your local emergency number (such as 911) immediately. Do not wait to identify the snake. In the United States, you may also contact Poison Control at 1-800-222-1222 (US only; outside the United States, contact your local emergency or poison-control service). Keep the bitten person calm and still, keep the bitten limb below heart level, and remove rings and tight items. Do not apply a tourniquet, cut the wound, attempt to suck out venom, apply ice, or use electric shock. Antivenom is region- and species-specific and is determined by the treating hospital — not by this App. The App’s if-bitten guidance is general educational information only and is not a treatment plan or a substitute for emergency medical care.

4.4 Assumption of risk

To the maximum extent permitted by applicable law, you knowingly and voluntarily assume all risks arising from your use of the App and from any encounter with a snake, including the risk of serious bodily injury or death resulting from a misidentification, an inaccurate risk class, a missed look-alike, or any reliance on the App’s output. You agree that you use the App at your own risk and that you — not Bulpara — are solely responsible for your decisions and conduct around snakes and for the safety of any person, child, or animal in your care.

Nothing in this Section limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our own negligence where such liability cannot lawfully be excluded (see Section 9).

5. Eligibility and age rating

The App concerns a safety-critical subject and is not directed to children. It is rated for users 13 years and older and is not designed or marketed as a “kid-safe” application. You must be old enough to form a binding contract in your jurisdiction (generally 18, or the age of majority where you live) to accept these Terms; if you are between 13 and the age of majority, you may use the App only with the involvement and consent of a parent or legal guardian who accepts these Terms on your behalf. Do not use the App if you are under 13. The App does not knowingly collect personal information from children; see the Privacy Policy.

6. License to use the App

Subject to your compliance with these Terms (including completion of the safety-consent step in Section 2), Bulpara grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on an Apple-branded device that you own or control, solely for your own personal, non-commercial use, and as permitted by the Apple App Store Usage Rules and the Apple EULA referenced in Section 17. All rights not expressly granted are reserved.

7. Acceptable use

You agree that you will not, and will not attempt to, and will not permit anyone else to:

• use the App in any way that risks the safety of yourself, any other person, or any animal, including approaching or handling a snake in reliance on the App;
• use the App for any medical, diagnostic, emergency-response, professional, scientific, or commercial identification purpose, or hold the App out as capable of any such use;
• upload content that is unlawful, infringing, or that depicts or facilitates harm to people or animals, or that you do not have the right to upload;
• upload photographs that contain other people’s personal information, or any content unrelated to snake identification, in a manner that violates any person’s rights or applicable law;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law;
• interfere with, disrupt, overload, probe, or attempt to gain unauthorized access to the App, our backend, our API keys, or our third-party providers, or circumvent usage limits, the free-tier scan limit, rate limiting, authentication, or entitlement checks;
• use any automated means (bots, scrapers) to access the Service, or resell, redistribute, or provide the Service to third parties; or
• use the App in violation of any applicable law, regulation, or the terms of any third-party service referenced in Section 12.

We may suspend or terminate your access, and may limit or disable features, if we reasonably believe you have violated these Terms or are misusing the Service.

8. AI output; disclaimer of warranties

8.1 Nature of AI output

The App’s identifications, risk classes, confidence levels, look-alike lists, habitat and behavior information, if-bitten guidance, and follow-up chat responses are generated by an artificial-intelligence model and are provided for general educational and informational purposes only. AI output can be incomplete, inaccurate, outdated, or wrong, including confidently wrong, and can misclassify a venomous snake as non-venomous or miss a dangerous look-alike. We do not warrant or guarantee the accuracy, reliability, completeness, or fitness of any AI output, and you must independently verify any identification with a qualified professional before relying on it for any purpose. No AI output is, or should be treated as, an affirmative statement that any snake, area, or situation is safe.

8.2 “As is” disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL CONTENT AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Bulpara, on behalf of itself and its suppliers and licensors, expressly disclaims all warranties and conditions, whether express, implied, or statutory, including any implied warranties or conditions of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement, and any warranties arising from course of dealing or usage of trade. Without limiting the foregoing, Bulpara does not warrant that the App will meet your requirements, that any identification or risk class will be accurate, that the Service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on statutory consumer rights, so some of the above exclusions may not apply to you. In that case, any statutory warranties are limited to the minimum extent permitted by law, and nothing in these Terms affects consumer rights that cannot be waived.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) In no event will Bulpara or its officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the App or any output, whether based on warranty, contract, tort (including negligence), strict liability, product liability, or any other legal theory, and whether or not Bulpara has been advised of the possibility of such damages.

(b) Bulpara will not be liable for any injury, damage, or loss arising from your decision to approach, handle, or otherwise interact with any snake, from any misidentification or inaccurate or incomplete output, or from any reliance on the App instead of seeking professional or emergency care.

(c) The total aggregate liability of Bulpara arising out of or relating to these Terms or the App will not exceed the greater of (i) the total amount you paid to Bulpara (if any) for the App in the twelve (12) months before the event giving rise to the liability, or (ii) twenty U.S. dollars (US $20.00).

(d) Exceptions. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. This includes, where and to the extent applicable law so provides, liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, and for any non-waivable statutory consumer rights. You acknowledge that a disclaimer or limitation cannot make a false statement true; accordingly, our safety warnings and product descriptions are written to be honest and conservative, and we do not, and do not intend to, misrepresent what the App can do.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, some of the above limitations may not apply to you. The limitations in this Section apply even if a limited remedy fails of its essential purpose, and reflect an agreed allocation of risk that is a fundamental basis of the bargain between you and us.

10. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Bulpara and its officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use or misuse of the App; (b) your interaction with any snake or your reliance on any output of the App; (c) your violation of these Terms or of any applicable law or third-party right; or (d) content you upload. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. This Section does not require you to indemnify us for our own gross negligence, willful misconduct, or fraud, or where such indemnification is prohibited by applicable law.

11. Ownership and license of content and AI output

Your content. You retain ownership of the photographs you upload (“User Content”). You represent that you have all rights necessary to upload your User Content and to grant the license below. You grant Bulpara and its processors a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, re-encode (including to strip EXIF GPS metadata), and process your User Content solely to provide the Service to you (including submitting it to the AI provider for inference and returning a result), and to handle retention and deletion as described in Section 13 and the Privacy Policy. We do not sell your User Content, and it is not used to train the AI provider’s models (inference only).

AI output. As between you and Bulpara, and subject to the rights of our AI provider and other third parties, Bulpara does not claim ownership of the text of the identification result generated for your photograph, and grants you a license to use that result for your own personal, non-commercial, informational purposes, subject to these Terms. AI output may be non-unique and similar output may be generated for other users; you may not represent AI output as a professional or expert identification. The App itself, its software, design, branding, and all underlying materials remain owned by Bulpara or its licensors (see Section 14).

12. Third-party services

The App relies on third-party services, and your use of the App is also subject to their terms and privacy practices:

• Apple — the App is distributed through the Apple App Store; billing, subscriptions, and refunds are handled by Apple (see Sections 15 and 17).
• Replicate — hosts and runs the third-party AI vision model (currently openai/gpt-5-mini) used to process your photograph for inference. The photograph is sent to Replicate for processing.
• Cloudflare R2 — stores the uploaded photograph (see retention in Section 13).
• Google AdMob — for users who are not premium subscribers, the App may display advertisements served by Google. A subscription removes ads. Depending on your choices in the App Tracking Transparency prompt and your device settings, your advertising identifier may be used for advertising purposes. See the Privacy Policy for details.

Bulpara is not responsible for the acts, omissions, content, or policies of third-party services, and their inclusion does not imply endorsement. What data leaves your device, and how it is handled, is described in Section 13 and in the Privacy Policy.

13. Privacy, data, and deletion

The App is used anonymously; there is no account. When you request an identification, the following leaves your device: (1) the snake photograph (with EXIF GPS metadata stripped before upload), and (2) a coarse region string derived from your device locale (for example, “United States”). This is not GPS or precise location, and the App does not request location permission. Your scan history is stored locally on your device (and optionally synced through your own iCloud key-value store).

Retention and deletion. Uploaded photographs are automatically deleted from storage after 30 days by a lifecycle rule. The App also provides “Delete All Data” in Settings, which purges your local history and requests server-side deletion of your uploaded photographs. Full details, including the App Privacy disclosures and your rights, are in the Privacy Policy, which is incorporated into these Terms by reference.

14. Intellectual property

The App, including its software, source code, user interface, design, text, graphics, logos, the “Snake Identifier” and “Is It Venomous?” names and marks, and all related intellectual property, are owned by Bulpara or its licensors and are protected by intellectual-property and other laws. Except for the limited license granted in Section 6, these Terms do not transfer any right, title, or interest in the App to you. You may not use our names, logos, or marks without our prior written permission.

15. Subscriptions, free tier, and billing

15.1 Free tier

The App includes a free tier of three (3) lifetime identification scans. Core safety information — the venom-risk class, dangerous look-alike warnings, and the if-bitten emergency block — is never placed behind a paywall and is shown on free scans. Only convenience features (unlimited scans, follow-up chat, and full history) require a subscription. Failed scans do not count against your free scans.

15.2 Premium subscription

Premium is offered as an auto-renewing subscription through the Apple App Store:

Prices are shown in your local currency and may vary by region and be adjusted over time; the price and terms presented in the App at the time of purchase govern. Any price change to an existing subscription will be handled in accordance with Apple’s rules and applicable law, and material increases will be communicated as required.

15.3 Free trial

The 7-day free trial (where offered, on the annual plan) begins when your subscription starts. Unless you cancel at least 24 hours before the trial ends, the trial automatically converts to a paid annual subscription and you will be charged. If you purchase a subscription that includes a free trial, any unused portion of the trial is forfeited when the paid subscription begins. Free-trial availability may depend on Apple’s eligibility rules.

15.4 Auto-renewal, billing, and cancellation

Payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews at the then-current price for the same period unless you cancel it at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.

You manage and cancel your subscription through your Apple ID account settings, not through Bulpara: open the Settings app → your name → Subscriptions, or the App Store, select Snake Identifier, and cancel. Cancellation takes effect at the end of the current billing period; you keep premium access until then. Deleting the App does not cancel your subscription.

15.5 Refunds

Purchases and subscriptions are processed by Apple, and refunds are handled by Apple in accordance with Apple’s policies and applicable law. Bulpara generally cannot process refunds directly. To request a refund, use Apple’s “Report a Problem” process (reportaproblem.apple.com). This does not affect any non-waivable statutory right of withdrawal or refund you may have under applicable consumer law.

16. Changes, suspension, and termination

Changes to the Service. We may modify, update, suspend, or discontinue the App or any feature at any time, including changing or replacing the AI model, provided that we will continue to present core safety information (risk class, look-alikes, and emergency guidance) without a paywall while those features exist.

Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and provide notice within the App or on the website as appropriate, and — where the change materially affects safety guidance or your rights — we may require you to re-affirm your acceptance. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms. If you do not agree, stop using and delete the App.

Termination. These Terms remain in effect while you use the App. We may suspend or terminate your license and access if you violate these Terms or misuse the Service, or as required by law. You may terminate at any time by ceasing all use and deleting the App (which does not by itself cancel a subscription — see Section 15.4). Sections that by their nature should survive termination — including Sections 3, 4, 8, 9, 10, 11, 14, and 18 — survive.

17. Apple App Store — EULA and additional terms

The software components of the App are licensed, not sold, to you. Your license is the Apple Licensed Application End User License Agreement (“Apple Standard EULA”, available at apple.com/legal/internet-services/itunes/dev/stdeula), as supplemented by these Terms. To the extent these Terms conflict with the Apple Standard EULA with respect to your use of the App on Apple devices, the Apple Standard EULA governs the licensing of the App, and these Terms otherwise govern. The following Apple-required terms apply:

• Acknowledgement. These Terms are between you and Bulpara only, and not with Apple. Bulpara, not Apple, is solely responsible for the App and its content.
• Scope of license. The license granted to you is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, where enabled.
• Maintenance and support. Bulpara is solely responsible for providing any maintenance and support for the App, as specified in these Terms or as required by law. Apple has no obligation to furnish any maintenance or support for the App.
• Warranty. Bulpara is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) of the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are Bulpara’s sole responsibility.
• Product claims. Bulpara, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your use of it, including: (a) product-liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the App’s use of any AI or health-adjacent features.
• Intellectual property rights. In the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual property rights, Bulpara, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer name and address. Questions, complaints, or claims regarding the App should be directed to Bulpara Teknoloji Limited Şirketi, [address — to be completed], support@snakeidentifier.bulpara.com.
• Third-party terms. You agree to comply with applicable third-party terms of agreement when using the App (for example, your wireless data-service agreement).
• Third-party beneficiary. You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Governing law; dispute resolution; general

Governing law. These Terms are governed by the laws of [jurisdiction], without regard to its conflict-of-laws rules, except where mandatory consumer-protection laws of your country of residence provide otherwise.

Informal resolution. Before bringing any formal claim, you agree to first contact us at support@snakeidentifier.bulpara.com and attempt in good faith to resolve the dispute informally.

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice.

Entire agreement. These Terms, together with the Privacy Policy and the Apple Standard EULA, constitute the entire agreement between you and Bulpara regarding the App and supersede any prior agreements on that subject.

Language and export. You agree to comply with all applicable export-control and sanctions laws in connection with your use of the App.

19. Contact